Important Pediatric Center Updates

Location and Appointment Changes
  • The providers and staff of the Pediatric Center remain committed to caring for your children, while together we adjust to the changes in our community in response to the COVID-19 pandemic. For the health and safety of our patients, their families, and our staff, we are seeing sick patients separately, away from our in-office well patients.


  • As of Tuesday September 15th:
    • Well-child visits, routine medication checks, and weight checks (including newborns) will be seen in separate clinical spaces at our Virginia Center Commons and John Rolfe locations. Sick and well care will continue to be provided at our Laburnum location on an individual basis.
    • There will be NO walk-in appointments at any office.
    • Saturday morning patients will be seen by appointment only at our Virginia Center Commons location.
    • We will ask screening questions to all families upon arrival to each of our locations. Families with high risk of COVID-19 infection may be evaluated in their vehicle to limit additional exposure.
    • COVID-19 testing is available at our Virginia Center Commons and John Rolfe locations.
    • We strongly encourage families to consider bringing as few people as possible, including siblings, into our office for your child’s appointment.
    • Parents of children who have wheezed or have asthma should regularly bring inhalers and spacers to the office for all visits.


  • Rest assured, we are continually keeping up to date with recommendations from the Centers for Disease Control (CDC), Virginia Department of Health (VDH), and American Academy of Pediatrics (AAP). We want your family to be safe. Please encourage your children and families to continue washing their hands, cover their sneezes and coughs, keep frequently touched surfaces clean, and practice social distancing. We greatly appreciate your patience as we continue to update our office practices and policies during this ever-changing situation.
New Office Procedures - Online Car Check-in
  • Once you arrive for your appointment, check in from your car using the location-specific “Car Check-in” button at the top of our main webpage. A staff member will contact you via text to tell you whether to come in to the office or wait in your car.


  • Car check-in is a stress-free way to wait for your appointment by minimizing time in the office and potential exposure.
COVID-19 Testing Available at Virginia Center Commons and John Rolfe
  • Please call if you think your child might need to be tested for COVID-19


  • Testing can be done safely in your car at our Virginia Center Commons location, and effective 9/15/20, also at our John Rolfe Commons location.


  • Once you arrive for your appointment, please check in from your car by clicking the “Car Check-in” button for the appropriate location at the top of our webpage.
Telehealth Visits Now Available


  • Call our office to find out if your child’s visit can be done from the comfort of your home.


  • A Wi-Fi connection or 4G or higher connection is preferable for virtual visits, but not always necessary.
Face Mask Recommendations
  • The CDC recommends wearing face mask in public to help stop the spread of COVID-19. Here’s how you can do your part!


  1. Make a mask — see quick video below!
  2. STAY 6 feet apart- even in your mask
  3. Always cover your nose and mouth
  4. Safe for children 2 and older
  5. CONTINUE to WASH HANDS for 20 seconds


Check out this  video from the U.S. Surgeon General , Jerome Adams how to make a quick mask at home.


Here is a video of The Pediatric Center’s own Dr. Shook demonstrating how to make a mask as well!


  • Parents and children should wear face masks to the office for visits:


  • Easy options: scarf, bandana tied around head
  • Please wear your mask during your entire visit
  • Need more information? See Below!


  • CDC information on Face masks:


Why do you need to wear cloth face coverings?

In light of new data about how COVID-19 spreads, along with evidence of widespread COVID-19 illness in communities across the country, CDC recommends that people wear a cloth face covering to cover their nose and mouth in the community setting. This is to protect people around you if you are infected but do not have symptoms.

When do you need to wear a cloth face covering?

A cloth face covering should be worn whenever people are in a community setting, especially in situations where you may be near people. These settings include grocery stores and pharmacies. These face coverings are not a substitute for social distancing. Cloth face coverings are especially important to wear in public in areas of widespread COVID-19 illness.

Do I still need to stay at least 6 feet away from people if wearing a cloth face covering?

Yes. Wearing cloth face coverings is an additional public health measure people should take to reduce the spread of COVID-19. CDC still recommends that you stay at least 6 feet away from other people (social distancing), frequent hand cleaning and other everyday preventive actions. A cloth face covering is not intended to protect the wearer, but it may prevent the spread of virus from the wearer to others. This would be especially important if someone is infected but does not have symptoms. View CDC’s guidance on how to protect yourself.

What type of cloth face covering should be worn?

Cloth face coverings can be made from household items or made at home from common materials at low cost.

Who should not wear cloth face coverings?

Cloth face coverings should not be placed on young children younger than 2 years of age, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the cover without assistance.

Why is CDC recommending cloth face coverings instead of medical grade facemasks?

Surgical masks and N95 respirators are in short supply and should be reserved for healthcare workers or other medical first responders, as recommended by CDC guidance.


Page last reviewed: April 4, 2020

Content source: National Center for Immunization and Respiratory Diseases (NCIRD)Division of Viral Diseases


Well Child Care
  • The CDC recommends staying on track with checkups. Well checks are continuing at The Pediatric Center with careful attention to reducing exposure by using phone calls and expedited well care.


  • All locations are now seeing well visits. Locations with COVID-19 testing will have the provider see patients in their car, in our designated sick parking area.


  • Keep up-to-date with current vaccine schedule.


  • Track critical early developmental milestones.


  • Stay healthy with ADHD and Anxiety and Depression management visits.


  • Parents of children who have wheezed or have asthma should regularly bring inhalers and spacers to the office for all visits.




  • Surgeon General on Face Masks:


  • Shook’s Face Mask Demonstration:!/story.php?story_fbid=3894839963890056&id=478501415523945


  • Handwashing Tips and Demonstrations:


  • Coping Tips for Parents:


  • Activities and Learning Resources:–OQzS8


  • Kid Friendly Information on COVID-19: