Telemedicine Visits

Telemedicine visits are available with the doctors and nurse practitioners at the Pediatric Center for many different medical concerns.

How to Register

Register your child with the Anytime Pediatrics platform in a few easy steps.

 

Spanish instructions are also available.

 

Once you have access to Anytime Pediatrics, you may:

  • Call 266-9616 opt. 1 to
    • schedule an appointment with a specific doctor or nurse practitioner OR reserve an appointment on a specific day with any available provider
  • Login to your Anytime Pediatrics account, and “Request Visit” for an unscheduled “on demand” visit during out available hours. We are always available virtually during office hours.

Get In Touch

If we’re not available on Anytime Pediatrics, or if you’re not sure if a virtual telemedicine visit is right for you, we always have a triage nurse or Nurse Practitioner available to help. Just call the office. (If you think your child is having an emergency, please call 911 immediately).

Quick Technology Tips

Be sure to check out these tips to ensure a great visit and work through any technology bumps. We’re all learning together and we appreciate your patience!

 

Wait times are between 5-15 minutes for most patients. We’re happy to help you in the comfort of your own home!

  • Virtual Telemedicine Visits are for:

    • Check-Ups*

    • Anxiety & Depression

    • ADHD

    • Developmental Concerns

    • Skin Rashes or Infections

    • Lacerations (to evaluate the need for stitches)

    • Simple Colds or Allergies

    • Conjunctivitis

    • Stable Asthma

    • Vomiting, Diarrhea & Constipation

*The AAP recommends virtual check-ups for children over 2, during social distancing. Shots or forms are usually needed at 4, 5, and 11 years of age.

During the COVID-19 pandemic, fever or sick concerns not appropriate for telemedicine will be seen at our VCC office.

You have two choices to register your child with Anytime Pediatrics:

 

Option 1: For the best experience, visit the Anytime Pediatrics web portal. You must use the Google Chrome browser with a camera-enabled computer. https://portal.anytimepediatrics.com/

 

Option 2: If you prefer, you can download the Anytime Pediatrics app from the iOS or Android App store for free.

For either option, if asked, please remember the Practice Code is “9616”.

 

You can add all your children and all information and save it before the visit occurs or you can add other children when you have time.

You will have only one family login for all of your children.

How to have a great visit:

 

  • Take your child’s temperature and weight and, if possible, height, prior to the visit. Here’s how you can do body measurements at home accurately for older children.
  • For a baby’s weight, use this trick: weigh yourself holding your baby and again after you’ve placed them safely down. Subtract the two numbers and you’ll have a good estimate.
  • You may want to take photos of rashes or other concerns that you can share with your clinician.
  • Have good lighting. A flashlight helps for extra lighting during the visit.
  • Make sure you are in a private place that is quiet.
  • Have your child with you when you start the visit.

Quick Technology Tips:

 

  • If we have ongoing difficulties with a connection after trying the tips below, please be sure to look at the “Chat Box” for further information. We may send you another connection option.
  • Use Google Chrome on both Windows and Apple devices.
  • If you’re using a public Wifi network, trying disabling Wifi and using 4G. Some public networks restrict video streaming.
    • You MUST permit the application to access your camera and microphone.
  • While you’re in a visit, if you have camera access issues, click the camera icon to disable and click again to enable.
  • For microphone issues, ensure your computer isn’t muted and click the microphone icon.
  • On Google Chrome, you may need to check that portal.anytimepediatrics… is on the “Allow” list. From Google Chrome on a computer, select Preferences > Choose ‘Advanced’ at the bottom of the page > Select ‘Site Settings’ under the Privacy and Security section > Click ‘Camera’ and be sure portal.anytimepediatrics… is on the Allow list. Arrow Back to the ‘Site Settings’ page and check ‘Microphone’ to be sure portal.anytimepediatrics… is also on the “Allow” list.

 

More Telemedicine Tips from Anytime Pediatrics